UPMC Shift Select Streamline Your Workforce Management

In today’s fast-paced healthcare industry, efficient workforce management is crucial for providing quality patient care. Healthcare organizations, such as the University of Pittsburgh Medical Center (UPMC), face the challenge of scheduling shifts for a diverse workforce while ensuring optimal staffing levels. That’s where UPMC Shift Select comes in.

What is UPMC Shift Select?

UPMC Shift Select is an advanced workforce management software solution that revolutionizes the way healthcare organizations schedule and manage their staff. It offers a comprehensive suite of tools and features that automate and optimize the entire scheduling process. From shift planning to shift swapping and time-off requests, Shift Select UPMC provides a seamless experience for both managers and employees.

The Benefits of Shift Select UPMC

UPMC Shift Select offers a wide range of benefits to healthcare organizations, enabling them to overcome common scheduling challenges and improve overall workforce management. Let’s explore some of the key advantages of implementing Shift Select UPMC:

1. Streamlined Shift Scheduling

With UPMC Shift Select, healthcare organizations can bid farewell to complex manual scheduling processes. The software offers an intuitive interface that allows managers to create and modify shifts effortlessly. It provides real-time visibility into employee availability, skills, and preferences, ensuring that the right staff members are assigned to the right shifts.

2. Enhanced Employee Engagement

Employee satisfaction and engagement are vital for a productive and motivated workforce. UPMC Shift Select empowers employees by giving them more control over their schedules. They can view upcoming shifts, request time off, and even swap shifts with eligible colleagues, all within the platform. This flexibility fosters a positive work environment and improves staff morale.

3. Improved Compliance and Accountability

Ensuring compliance with labor laws and regulations is a critical aspect of healthcare workforce management. UPMC Shift Select helps organizations stay on top of compliance requirements by automatically factoring in labor laws, union rules, and organizational policies during shift scheduling. This feature minimizes the risk of non-compliance and supports better accountability within the workforce.

4. Efficient Resource Allocation

Effective resource allocation is essential to avoid overstaffing or understaffing, both of which can negatively impact patient care and operational costs. Shift Select UPMC provides real-time visibility into staffing levels and allows managers to make informed decisions based on actual demand. By optimizing resource allocation, healthcare organizations can improve efficiency and reduce unnecessary expenses.

5. Seamless Communication and Collaboration

Clear communication and collaboration among staff members are vital for efficient healthcare operations. UPMC Shift Select includes built-in communication tools that facilitate seamless communication between managers and employees. Important updates, shift changes, and notifications can be shared instantly, ensuring everyone is on the same page.

6. Data-Driven Insights

UPMC Shift Select offers robust reporting and analytics capabilities, providing healthcare organizations with valuable insights into workforce trends and performance metrics. Managers can generate comprehensive reports on key metrics such as shift coverage, overtime, and employee attendance.

Frequently Asked Questions (FAQs)

1. How does Shift Select UPMC handle shift swaps and time-off requests?

Shift Select UPMC simplifies the process of shift swaps and time-off requests. Employees can request shift swaps or time off through the platform, and managers can approve or deny these requests based on staffing needs. The software ensures that any changes adhere to organizational policies and maintains compliance.

2. Can Shift Select UPMC integrate with existing payroll systems?

Yes, Shift Select UPMC is designed to integrate seamlessly with existing payroll systems. This integration eliminates manual data entry and reduces the risk of errors. Payroll information can be automatically synced between Shift Select UPMC and the organization’s payroll software, ensuring accurate and timely payroll processing.

3. Does Shift Select UPMC support multiple locations and departments?

Absolutely! UPMC Shift Select is built to accommodate healthcare organizations with multiple locations and departments. The software allows managers to create custom schedules for different units or departments, considering unique requirements and skill sets.

4. Is Shift Select UPMC user-friendly for both managers and employees?

Yes, UPMC Shift Select prioritizes user-friendliness. The platform features an intuitive interface that is easy to navigate for both managers and employees. Extensive training is not required, and users can quickly adapt to the software’s functionality.

5. How does Shift Select UPMC ensure data security and confidentiality?

UPMC Shift Select places a high emphasis on data security and confidentiality. The software employs robust security measures, such as data encryption, user access controls, and regular system audits. Patient and employee data is protected to ensure compliance with privacy regulations, such as HIPAA.

6. Can Shift Select UPMC help reduce overtime costs?

Yes, Shift Select UPMC provides real-time visibility into staffing levels and demand. By optimizing shift scheduling and resource allocation, organizations can reduce the need for overtime and control labor costs. The software’s analytics capabilities allow managers to identify patterns of overtime and take proactive measures to address them.


In conclusion, UPMC Shift Select is a powerful workforce management solution that empowers healthcare organizations to streamline their scheduling processes, enhance employee engagement, and improve overall operational efficiency. With its user-friendly interface, robust features, and data-driven insights, Shift Select UPMC is a game-changer in the healthcare industry. By adopting this innovative software, organizations can effectively manage their workforce, ensuring optimal staffing levels and delivering exceptional patient care.

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